Customer Support

Core Skills:

- Passion for learning and delivering world-class customer service
- Exceptional verbal and written communication skills
- Demonstrated passion for excellence in providing support to customers
- Enthusiasm for learning new skills and creative problem-solving
- Possesses a pleasant, patient and friendly attitude
- Strong organizational skills, work ethic and attention to detail
- Savvy with computers and technology


- Professionally handle incoming email requests from our members
- Ensure that issues are resolved both promptly and thoroughly
- Thoroughly and efficiently gather student information, access and fulfill student needs, educate the student where applicable to prevent the need for future contacts
- Provide quality service and support in a variety of areas
- Handles issues in the best interest of both the student and company.
- Continuously evaluate and identify opportunities to drive process improvements that positively impact the student experience.

- Previous experience using Zendesk
- Available to work 20 - 40 hours per week (7 days per week; may be a mix of weekdays and weekends)

- Ability to work remotely with high-speed internet access and up-to-date computer equipment
- 1-2 years of customer service experience (phone and email)
-Would like all emails in inbox to be cleared responded to and cleared each day
-Responses to emails on weekends is a must. We don't have tons but if someone has any questions, we need to get them a response on Saturdays and Sundays.


  • Lead the entire sales cycle
  • Achieve monthly sales objectives
  • Qualify the customer needs
  • Negotiate and contract
  • Master demos of our software

Must Have

  • Bachelor Degree or Higher
  • Passion for software products
  • Perfect written English
  • Highly creative and autonomous
  • Valid work permit for Belgium

Nice to have

  • Experience in writing online content
  • Additional languages
  • Google Adwords experience
  • Strong analytical skills

What's great in the job?

  • Great team of smart people, in a friendly and open culture
  • No dumb managers, no stupid tools to use, no rigid working hours
  • No waste of time in enterprise processes, real responsibilities and autonomy
  • Expand your knowledge of various business industries
  • Create content that will help our users on a daily basis
  • Real responsibilities and challenges in a fast evolving company
Our Product

Discover our products.


What We Offer

Each employee has a chance to see the impact of his work. You can make a real contribution to the success of the company.
Several activities are often organized all over the year, such as weekly sports sessions, team building events, monthly drink, and much more


A full-time position
Attractive salary package.


12 days / year, including
6 of your choice.

Sport Activity

Play any sport with colleagues,
the bill is covered.

Eat & Drink

Fruit, coffee and
snacks provided.